tag:blogger.com,1999:blog-10485390.post7374464796796920492..comments2024-03-01T03:17:37.454-05:00Comments on Dalai's PACS Blog: All Around The Mulberry Bush....Dalaihttp://www.blogger.com/profile/17775491711029994911noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-10485390.post-12024404500636105472009-09-26T13:27:59.076-04:002009-09-26T13:27:59.076-04:00I hope you (Agfa PACS Admin) are not implying that...I hope you (Agfa PACS Admin) are not implying that it is acceptable in any way to get this type of error message; you are offering a work around, not a solution (and by the way, the history button is at the top or bottom depending upon how the user has configured things). As an Impax user (and someone with a degree in Computer Science) I find it totally unacceptable that a live clinical product has this type of bug. Furthermore, Agfa makes little or no active effort to correct or prevent these types of bugs. Frankly, I have given up on reporting bugs. <br /><br />The usual response from Agfa support is...after 1 week level 1 support says you are doing something wrong...after 1 month level 2 support says they will look into it, and have never seen this problem before...after several months level 3 support says 'Oh yes, that is a known issue, but it has not been given priority'.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10485390.post-67899578656708645352009-08-26T11:58:01.793-04:002009-08-26T11:58:01.793-04:00you should set up your modalities/PACS to use MPPS...you should set up your modalities/PACS to use MPPS. Then, the PACS can be configured to not allow dictation for 'Open" studies. Also, the application has a history button which keeps track of the last 20 or so studies viewed. the button is called 'histiory' on the top center of the screen. <br /><br />AGFA PACS ADMIN IN NJAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-10485390.post-85778542662980049022009-08-11T15:22:49.243-04:002009-08-11T15:22:49.243-04:00one of the many reasons we have added "dictat...one of the many reasons we have added "dictation started" in addition to "new" to the worklists.<br /><br />we had this error commonly in mammo. After an upgrade, an image arrives and it re-hangs the study (6.3.1 su12) but knocks it our of comparision review mode which is better than a crash.Anonymousnoreply@blogger.com