tag:blogger.com,1999:blog-10485390.post8979049838241027248..comments2024-03-01T03:17:37.454-05:00Comments on Dalai's PACS Blog: Speech Recognition...AgainDalaihttp://www.blogger.com/profile/17775491711029994911noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-10485390.post-54390848155733701082007-06-08T12:45:00.000-04:002007-06-08T12:45:00.000-04:00Nice site Dalai, but your SR comments are delightf...Nice site Dalai, but your SR comments are delightfully olde worlde! Yes our turnaround times were hopeless before Speech rec (and had you heard us live you would have heard us tell you this) and SR was a godsend (all to do with the poor wages paid to transcriptionists in our expensive city blah blah). And yes I know it does change a little bit about how you report (it trains us a bit, but I guess we use English language perhaps more fluently over here!!) But haven't new technologies trained us all along? Was it so difficult to get used to looking at a monitor (there are still those who would love to lift the bottom of the film up, but it just isn't so good on a monitor). Sure, we ring clinicians occasionally but for the most part they know the report will be on the HIS and often beat the patient back to the ward or to the clinic.<BR/>I would love you to come and see what we have done in person! None of us work for any company, but simply slog away in a department producing over 230 000 exams per year. The university hospital in Nijmegan in Holland have had exactly the same experience as us. It is all about how you put it in, get that wrong and you are stuffed!By the way, it is spectacularly good for training too, but I haven't got time to explain just how right now. Seriously, anyone reading the adverse comments...come and see in person. Open invite! We'd love to show you, and no radiologist's jaw has failed to drop to the floor when they see it in action!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10485390.post-90438904402382478422007-05-20T19:24:00.000-04:002007-05-20T19:24:00.000-04:00My hospital system. Over 1 year after VR launch t...My hospital system. Over 1 year after VR launch to 3 hospitals we have a 0% useage at the largest facility, 54% at the facility that supposedly "loves" VR and 27% at the third facility. Aweful numbers. But then again our turn around time was never bad like some have. After speaking with a group that has a 100% useage the hospital is coming to the grim reality that they totally botched the launch and have and continue to grossly undersupport the software and the radiologists.<BR/><BR/>I am not sure we will ever turn it around. I'll keep you posted.<BR/>1) poor planning<BR/>2) Poor execution<BR/>3) Really poor training<BR/>4) Spotty support<BR/>5) No reason for radiologists to buy in<BR/>6) Customer service of VR company very bad, blames the rads for "crashes" and missed words<BR/>= DISASTERAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-10485390.post-17329207454863045032007-05-18T16:13:00.000-04:002007-05-18T16:13:00.000-04:00Hey Dali I just stumbled upon your site while doin...Hey Dali<BR/> I just stumbled upon your site while doing some web research and wanted to do a counter point to your argument. <BR/>It sounds like your facilities transcriptionists are hold well on the turnaround time at your facility but I would ask what your average study volume is. At a site with over 120K studies, I have personally witnessed report turnaround times drastically change. We have gone from two to five days down to our sought after benchmarks of 4 hours for inpatients and 12 hours for outpatients (not neglecting the Stat floor and ER studies which average a 10 minute turnaround time). I can only name one radiologists out of 20 that I personally trained that didn’t adapt self-edit within days of first using the system. <BR/> While I agree that the smaller facilities probably still can’t justify the cost of a voice recognition dictation system. I think you miss the mark on this one.<BR/> Like the site – Have a good one!<BR/> -john<BR/> <BR/> <BR/>----------------------------------------------------<BR/>John Sole RT (R)(CT) - CPSA<BR/>PACS Administrator Supervisor<BR/>Swedish American Health System<BR/>1401 E State St<BR/>Rockford, IL 61104-2315<BR/>815-489-4738<BR/>jsole@swedishamerican.orgAnonymousnoreply@blogger.com