So far, word back from Agfa is that the powers-that-be are "talking" about it.
I've already experienced the crash twice this morning.
Perhaps the "talk" will lead to a "fix" soon. I'm getting a little tired of this particular error, and we all know what happens when I get tired of something. . .
Did I happen to mention in the original post that this error makes the ENTIRE STUDY DISAPPEAR FROM THE LIST FOR SEVERAL MINUTES!??? Can we all say, "PATIENT CARE ISSUE"???
By the way, I have a feeling we are not the only site dealing with this problem. If you are currently using IMPAX 6.3.1 SU12, and you are experiencing crashes as described in the original post, please let me know by commenting below.
My patience has run out. I need this fixed by the end of the week. Thanks.